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· 2 min read
Oleg Shevtsov

Release 3.3.2 brings new functionality and bugfixes. Minimal PortaSwitch version is MR114.

Enhancements:​

  • ICAP-2282: Allow supervisors to see the supervision mode used for a call and change it
  • ICAP-2369: Allow users to interact with call transcriptions

· 3 min read
Oleg Shevtsov

Release 4.0.0 brings new functionality and bugfixes. Minimal PortaSwitch version is MR116.

Enhancements:​

  • ICAP-2282: Allow supervisors to see the supervision mode used for a call and change it
  • ICAP-2283: Allow Cloud PBX users to configure call screening rules using CSP-managed phone number lists
  • ICAP-2333: Use another endpoint to get a counter of active calls for the Dashboard widget
  • ICAP-2349: Change API method for Current calls panel
  • ICAP-2352: Send the value of i_customer when calling CallControl/enable_api_notifications
  • ICAP-2369: Allow users to interact with call transcriptions
  • ICAP-2424: Migrate from Account.assign_ua to Account.assign_cpe_ports_list
  • ICAP-2425: Migrate from exp_date to exp_month, exp_year
  • ICAP-2426: Change the animation for the call counter updated in real time
  • ICAP-2430: Migrate from is_pdf_exists to is_pdf_available
  • ICAP-2448: Allow users to set web credentials for fax mailboxes
  • ICAP-2350: Allow application to request a call transcription in plain text
  • ICAP-2435: Send the value of i_customer when calling CallControl/enable_api_notifications

· 3 min read
Oleg Shevtsov

Release 3.2.0 brings new functionality and bugfixes. Minimal PortaSwitch version is MR114.

Enhancements:​

  • ICAP-2027: Add a filter and localization for the new call state Parked
  • ICAP-2390: Update the list of current calls on the supervisor panel in real time
  • ICAP-2373: Disable/Hide Call Recording download for Supervisor user
  • ICAP-2385: Update supervisor's permissions
  • ICAP-2387: Prohibit users to select the languages not yet supported by the portal
  • ICAP-2391: Update data about current calls and counters of agents in real time
  • ICAP-2442: Hide Download call transcription button when a user role restricts access to call transcriptions

· 3 min read
Oleg Shevtsov

Release 3.1.1 brings new functionality and bugfixes. Minimal PortaSwitch version is MR114. New BLF functionality requires a websocket connection to PortaSwitch API. Please make sure to provide the correct websocket API URL during the portal update.

Enhancements:​

  • ICAP-2293: Allow users to see statuses of colleagues in the dialogues to transfer a call/add a conference participant
  • ICAP-2374: Allow users to download a particular call transcription if the same conversation is associated with several transcriptions
  • ICAP-2378: UA/get_ua_info API request called 3 times with the same params
  • ICAP-2294: Update the list of current calls in real time
  • ICAP-2244: Do not allow users to delete the last interval defining when an auto-attendant menu is active

· 2 min read
Oleg Shevtsov

Release 3.0.0 brings new functionality and bugfixes. Minimal PortaSwitch version is MR114.

Enhancements:​

  • ICAP-2375: Render loading animation while the application fetches info about extensions to be displayed in the list of Current calls
  • ICAP-2358: Let users disable the auto refresh option for wallboard widgets
  • ICAP-2287: Allow users to download transcriptions of recorded calls

Bugfixes:​

  • ICAP-1940: Extension name is not shown in the call console under branch office
  • ICAP-2355: Display name is not shown in Activity tab
  • ICAP-2242: Only first 500 accounts and extensions are fetched on ring group page
  • ICAP-2354: Wrong counter of available extensions
  • ICAP-2356: Sequence is not updated to "Order" when enabling SIP URI forwarding
  • ICAP-2370: It is impossible to download a call transcription after the transcription for the previous call is downloaded
  • ICAP-2345: Simple forwarding is created with Simultaneous sequence
  • ICAP-2308: Update a particular i_menu_transition instead of creating a new one
  • ICAP-2336: The layout issue with localization of buttons to Ukrainian
  • ICAP-2233: The dialogue changes its title/contents after a user presses Cancel to close it
  • ICAP-2327: Automatically refresh donuts on the supervisor panel every 10 minutes
  • ICAP-2314: The page reloads two times after the language is changed for a user
  • ICAP-2279: Tabs with extension details are shown for a while and then disappear
  • ICAP-2344: Content of updated call screening rule and auto-attendant menu action is blinking for a while after closing the dialog
  • ICAP-2360: Extension cannot be updated

· One min read
Oleg Shevtsov

Release 2.2.1 brings new functionality and bugfixes. Minimal PortaSwitch version is MR113.

Enhancements:​

  • ICAP-2358: Let users disable the auto refresh option for wallboard widgets
  • ICAP-2375: Render loading animation while the application fetches info about extensions to be displayed in the list of Current calls

Bugfixes:​

  • ICAP-1940: Extension name is not shown in the call console under branch office
  • ICAP-2345: Simple forwarding is created with Simultaneous sequence
  • ICAP-2355: Display name is not shown in Activity tab
  • ICAP-2356: Sequence is not updated to "Order" when enabling SIP URI forwarding

· One min read
Oleg Shevtsov

Release 2.2.3 brings new functionality and bugfixes. Minimal PortaSwitch version is MR113.

Enhancements:​

  • ICAP-2358: Let users disable the auto refresh option for wallboard widgets
  • ICAP-2375: Render loading animation while the application fetches info about extensions to be displayed in the list of Current calls

Bugfixes:​

  • ICAP-1940: Extension name is not shown in the call console under branch office
  • ICAP-2345: Simple forwarding is created with Simultaneous sequence
  • ICAP-2355: Display name is not shown in Activity tab
  • ICAP-2356: Sequence is not updated to "Order" when enabling SIP URI forwarding

· 2 min read
Oleg Shevtsov

Release 2.2.0 brings new functionality and bugfixes. Minimal PortaSwitch version is MR113.

Enhancements:​

  • ICAP-2268: Change the way how counters of idle agents/extensions are calculated

Bugfixes:​

  • ICAP-2267: Old info of updated call parking slot and phone book entry shown for a while after closing the dialog
  • ICAP-2271: The counter of calls connected today is 0 even though there were established calls
  • ICAP-2332: No correlation between calls list and call counter
  • ICAP-2335: The navigation sidebar changes its width when a user selects the Supervisor panel
  • ICAP-2270: Remove unnecessary parameters from get_account_list requests in Call activity
  • ICAP-2228: Impossible to set a default customer's timezone by clearing the existing value
  • ICAP-2323: "All" check-box cannot be chosen in "Agents" list if some other agent is set
  • ICAP-2326: Read-only permissions for the supervisor panel do not allow to filter data
  • ICAP-2329: Layout issue in the list of call records with 2 converted files
  • ICAP-2245: Fix the position of the field showing the total amount and applied taxes to prepaid customers with German or Portuguese
  • ICAP-2239: Replace 0 (zero) with a number placeholder for the counter of connected calls when the data is still loading