Releases 8.2.0, 7.4.0, 6.5.0 and 5.7.0 enable voice AI agents in the portal. The same functionality has been delivered to all four product lines, so every customer running MR120 or later can now configure voice AI agents for their extensions.
Minimal PortaSwitch version is MR120.
Enhancements:
- ICAP-2929: Voice AI agent integration on extensions — assign a voice AI agent to an extension, assign the phone number the agent answers on, and initialize the AI tenant session