Release 3.2.0 brings new functionality and bugfixes. Minimal PortaSwitch version is MR114.
Enhancements:
- ICAP-2027: Add a filter and localization for the new call state Parked
- ICAP-2390: Update the list of current calls on the supervisor panel in real time
- ICAP-2373: Disable/Hide Call Recording download for Supervisor user
- ICAP-2385: Update supervisor's permissions
- ICAP-2387: Prohibit users to select the languages not yet supported by the portal
- ICAP-2391: Update data about current calls and counters of agents in real time
- ICAP-2442: Hide Download call transcription button when a user role restricts access to call transcriptions