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Call Parking Slots

Overview

Call parking slots are dedicated extension numbers that allow users to place an active call on hold and retrieve it from any phone in the Cloud PBX. A caller parks a call by transferring it to the slot number; any other user can then pick it up by dialling the same slot number.

Open menu "Cloud PBX > Call parking slots" (route: /parking-slots).

Call Parking Slots List

Call parking slots list

The list shows all configured parking slots.

ColumnDescription
Slot numberThe extension number dialled to park or retrieve a call.
DescriptionAn optional label to identify the slot (e.g. its location or purpose).
ActionsEdit (✏️) – modify the slot; Delete – remove the slot.

Click + Add new to create a parking slot.

Adding a Call Parking Slot

Add call parking slot dialog

FieldDescription
Slot number*The extension number users dial to park or retrieve a call on this slot.
DescriptionAn optional free-text label for the slot.

Fill in the required fields and click Save.

Editing a Call Parking Slot

Click the Edit icon (✏️) next to a slot to update its number or description, then click Save.