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Call Parking Slots

Overview​

Call parking slots are dedicated extension numbers that allow users to place an active call on hold and retrieve it from any phone in the Cloud PBX. A caller parks a call by transferring it to the slot number; any other user can then pick it up by dialling the same slot number.

Navigate to Cloud PBX → Call parking slots.

Call Parking Slots List​

Call parking slots list

The list shows all configured parking slots.

ColumnDescription
Slot numberThe extension number dialled to park or retrieve a call.
DescriptionAn optional label to identify the slot (e.g. its location or purpose).
ActionsEdit (✏️) – modify the slot; Delete – remove the slot.

Click + Add new to create a parking slot.

Adding a Call Parking Slot​

Add call parking slot dialog

FieldDescription
Slot number*The extension number users dial to park or retrieve a call on this slot.
DescriptionAn optional free-text label for the slot.

Fill in the required fields and click Save.

Editing a Call Parking Slot​

Click the Edit icon (✏️) next to a slot to update its number or description, then click Save.