Blocking Phone Lines

Sometimes, you may need to block/unblock specific phone lines. For example, your company occasionally hires for seasonal sales campaigns. When a campaign ends and a specialist leaves, your company blocks their extension (the service provider doesn’t charge a subscription fee for the days when a phone line is blocked). You may later unblock it when a specialist starts working again.

note

If the phone line is blocked by the service provider, you cannot manage it.

If you temporarily need to block an extension, open menu "Cloud PBX > Extensions", select the extension that needs to be blocked, and block it.

Such extension may be later unblocked.